Terms and Conditions

Last Updated: 2/19/2025

Welcome to Neal & Nettie’s Grocery! By using our website (www.nealandnetties.com) or engaging with our services, you agree to these Terms and Conditions. If you do not agree, please do not use our website.

These Terms apply to all visitors, customers, and other users of our website. We may update these Terms at any time, and continued use of the site constitutes acceptance of the new Terms.

1. ACCEPTANCE OF TERMS

By accessing or using this website, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional terms applicable to certain programs or services.

2. USER CONDUCT & PROHIBITED ACTIVITIES

By using our website, you agree not to:

Violate any laws or regulations, including but not limited to consumer protection, intellectual property, and data privacy laws.
Use our website for fraudulent, deceptive, or malicious purposes.
Post offensive, illegal, defamatory, or misleading content.
Attempt to gain unauthorized access to our systems, interfere with website functionality, or engage in hacking.
Scrape, data mine, or collect user information without authorization.
Distribute spam, malware, or malicious code.

We reserve the right to suspend or terminate accounts that violate these guidelines.

3. INTELLECTUAL PROPERTY & RESTRICTIONS ON USE

All materials on this website (text, images, trademarks, logos, and software) are the property of Neal & Nettie’s Grocery and protected by copyright laws.

Permitted Use:

You may download one copy of website content for personal, non-commercial use only.

Prohibited Use:

You cannot copy, reproduce, modify, distribute, or sell any content without our written permission.
You cannot use our trademarks, logos, or branding in a way that suggests an endorsement or affiliation without consent.

Any unauthorized use may result in legal action.

4. SUBMITTING CONTENT TO US

By submitting comments, reviews, suggestions, or other content to our website:

You retain ownership of your content.
You grant us a non-exclusive, royalty-free license to use, modify, and display your content for promotional or business purposes.
You agree not to submit content that is false, defamatory, illegal, or infringes on third-party rights.

Neal & Nettie’s Grocery is not responsible for user-submitted content but reserves the right to remove inappropriate content.

5. PAYMENT PROCESSING & REFUND POLICY

If you purchase a product or service through our website:

All payments are processed securely through third-party payment providers (e.g., Stripe, PayPal).
Neal & Nettie’s Grocery does not store payment card details.
We reserve the right to correct pricing errors or cancel orders if necessary.

Refunds:

All sales are final unless otherwise stated.
If you receive a defective product, contact info@nealandnetties.com within 7 days of purchase.

6. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

A. No Warranty
- Neal & Nettie’s Grocery provides this website “as is” and “as available” without warranties of any kind. We do not guarantee:
  - That the website will be error-free, uninterrupted, or secure.
  - That products, services, or information will always be available, accurate, or complete.
B. Limitation of Liability
- To the fullest extent permitted by law, Neal & Nettie’s Grocery is not liable for:
  - Any direct, indirect, incidental, or consequential damages arising from website use.
  - Any loss of data, revenue, or profits due to service interruptions or technical failures.
  - Any unauthorized access or security breaches beyond our control.

If applicable state law does not allow limitations on liability, these provisions may not apply in full.

7. LINKS TO THIRD-PARTY SITES

This website may contain links to third-party sites. These links do not imply an endorsement of external sites, and we are not responsible for their content or security.

Users access third-party websites at their own risk.

8. DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) NOTICE

We respect intellectual property rights. If you believe any content on our site infringes your copyright, please submit a DMCA Takedown Request to info@nealandnetties.com with:

A description of the copyrighted work.
A link to the infringing material.
Your contact information.

We will review and remove infringing content as required by law.

9. DATA SECURITY & PRIVACY COMPLIANCE

Your use of this website is subject to our Privacy Policy. By using our site, you agree to:

The collection and use of data as described in our Privacy Policy.
The use of cookies and analytics to improve website functionality.
Compliance with Texas consumer protection laws and applicable federal privacy regulations.

For privacy concerns, email us at info@nealandnetties.com.

10. TERMINATION OF AGREEMENT

We reserve the right to terminate or suspend access to our website if we determine, at our sole discretion, that:

A user has violated these Terms & Conditions.
A user has engaged in fraud, abuse, or unlawful activity.
There is an immediate security or technical risk.

If terminated, you must cease all use of our website and destroy any downloaded materials.

11. DISPUTE RESOLUTION & GOVERNING LAW (TEXAS COMPLIANCE)

Any disputes arising from these Terms:

Must first go through mediation/arbitration in the State of Texas before litigation.
Are governed by the laws of Texas and applicable U.S. federal laws.
Will be resolved in Harris County, Texas courts.

Users waive the right to class-action lawsuits unless prohibited by law.

12. CHANGES TO THESE TERMS

We may update these Terms at any time without prior notice. Changes will be posted on this page, and continued use of our website means you accept the new Terms.

Last Updated: 2/19/2025

13. CONTACT INFORMATION

For questions or legal concerns about these Terms, contact us at:

Email: info@nealandnetties.com
Phone: 773-368-5749